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  • Privacy Policy

Privacy Policy

Last Updated: September 13, 2026


ERT respects your privacy and is committed to protecting the personal information you provide to us.

ERT is an environmental inspection, testing, and consulting company serving residential and commercial clients throughout the San Francisco Bay Area. Our website is www.ertbayarea.com.


This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website, contact us, or retain ERT for professional services.


Information We Collect

Information You Provide to Us

When you contact ERT, request pricing, schedule an inspection, submit an inquiry, or retain us for services, we may collect information such as:

  • Your name
  • Email address
  • Telephone number
  • Company or organization name
  • Property or project address
  • Billing information
  • Information about the property or environmental concern
  • Photographs, documents, reports, or other information you provide
  • Communications between you and ERT

We collect this information primarily so that we can respond to your inquiry, provide requested services, prepare proposals and reports, communicate laboratory results, process payments, and maintain appropriate business and project records.


Project and Property Information

Environmental consulting services frequently require information regarding a specific property or project.

This may include property addresses, photographs, inspection observations, sampling locations, laboratory results, construction information, environmental conditions, correspondence, and other information necessary to perform and document our services.


ERT uses this information for legitimate business purposes associated with the inspection, testing, consulting, reporting, and recordkeeping services requested by our clients.


Payment Information

If you pay ERT electronically or by credit card, certain financial or transaction information may be processed by a third-party payment processor.


Depending on the payment method used, ERT may receive transaction information necessary to document and process your payment but may not receive or retain your complete credit card or financial account information.


Third-party payment processors maintain their own privacy and security policies.


Information Collected Automatically

Like most websites, certain technical information may be collected automatically when you visit the ERT website.


This information may include:

  • Internet Protocol (IP) address
  • Browser type
  • Device type
  • Operating system
  • Referring website or search engine
  • Pages viewed
  • Date and time of your visit
  • General geographic information derived from your IP address
  • Other basic website usage information

This information may be used to maintain website functionality, understand how visitors use our website, improve our services, evaluate website performance, and protect against security threats.


Cookies and Website Analytics

The ERT website may use cookies and similar technologies to help the website function properly, remember visitor preferences, and understand how visitors interact with the site.


We may also use third-party website hosting or analytics services that collect limited technical information about website activity.


You can generally control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of some websites.


How We Use Your Information

ERT may use information we collect to:

  • Respond to inquiries and requests for information
  • Provide pricing and proposals
  • Schedule inspections and testing
  • Perform environmental consulting services
  • Prepare inspection and testing reports
  • Coordinate laboratory analysis
  • Communicate findings and recommendations
  • Process payments
  • Maintain project and business records
  • Improve our website and services
  • Comply with applicable legal or regulatory requirements
  • Protect ERT, our clients, and others from fraud, misuse, or legal claims

ERT does not collect personal information simply for the purpose of accumulating or reselling consumer data.


When Information May Be Shared

ERT does not sell personal information for monetary compensation as part of our business operations.

Information may, however, be provided to third parties when reasonably necessary to provide our services. These parties may include:

  • Accredited analytical laboratories
  • Payment processors
  • Website hosting and technology providers
  • Professional service providers
  • Contractors or consultants when authorized or necessary for a project
  • Government or regulatory agencies when legally required

We may also disclose information when required by law, subpoena, court order, regulatory requirement, or when reasonably necessary to protect our legal rights or the safety and security of others.


Environmental laboratory reports and project documentation may contain client names, property addresses, project numbers, sampling information, and other information necessary to properly identify and document the project.


Information Received From Third Parties

ERT may occasionally receive information about you or your property from third parties, such as property owners, real estate professionals, contractors, property managers, attorneys, laboratories, or other parties involved with a project.


We may combine that information with information provided directly by you when necessary to perform our services.


Data Retention

ERT may retain project records, reports, laboratory results, correspondence, invoices, photographs, and related information for legitimate business, professional, regulatory, insurance, recordkeeping, or legal purposes.


Information is retained only for as long as reasonably necessary for these purposes or as otherwise required by law.


Information Security

ERT takes reasonable administrative and technical measures to protect personal and project information from unauthorized access, misuse, loss, or disclosure.


However, no electronic transmission, email system, website, or data-storage system can be guaranteed to be completely secure. Users should therefore exercise reasonable care when transmitting sensitive information electronically.


Children's Privacy

ERT's website and professional services are intended for adults and businesses seeking environmental consulting services.


We do not knowingly solicit or collect personal information from children. If we become aware that personal information from a child has been submitted improperly, we will take reasonable steps to delete it when appropriate.


Third-Party Websites

The ERT website may contain links to government agencies, laboratories, professional organizations, reference materials, or other third-party websites.


ERT is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage visitors to review the privacy policies of those websites separately.


California Privacy Rights

California law provides consumers with certain privacy protections. Depending upon the law applicable to a particular business or transaction, California residents may have rights concerning access to, correction of, deletion of, or information regarding the use of their personal information.


If you have questions regarding personal information maintained by ERT or would like to request access, correction, or deletion of information where applicable, please contact us.

Certain information may need to be retained for legitimate business, contractual, regulatory, insurance, legal, or recordkeeping purposes even after a deletion request is received.


ERT will not discriminate against an individual for exercising privacy rights available under applicable California law.


Changes to This Privacy Policy

ERT may update this Privacy Policy periodically to reflect changes in our services, website practices, technology, or applicable laws.


When changes are made, the revised policy will be posted on this website with an updated revision date.


Contact ERT

If you have questions regarding this Privacy Policy, the information ERT collects, or the way your information is used, please contact us at:

ERT
San Jose, California
Email: info@ertbayarea.com
Website: www.ertbayarea.com

ERT

111 N. Market Street, Ste 300, San Jose CA 95113

Copyright © 1997-2026 ERT - All Rights Reserved.

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